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E-commerce Manager

San Francisco, CA, USA

Job Type

Full Time


Mirai Group Japan is a renowned company dedicated to providing the highest quality Japanese products to customers worldwide. With a focus on authenticity, craftsmanship, and customer satisfaction, we aim to bring the essence of Japanese excellence to the global market. As a team, we are driven by passion, innovation, and a shared commitment to delivering exceptional online experiences.


As an E-commerce Manager at Mirai Group Japan, you will be responsible for overseeing and optimizing our online sales channels, driving revenue growth, and ensuring a seamless customer experience. Working closely with cross-functional teams, including marketing, operations, and IT, you will play a pivotal role in shaping our E-commerce strategy and maximizing our online presence. Your role will involve:

。Developing and executing E-commerce strategies to drive sales, customer acquisition, and retention.
。Managing and optimizing our E-commerce platforms, ensuring a user-friendly and visually appealing online shopping experience.
。Monitoring and analyzing E-commerce performance metrics, conducting A/B tests, and identifying opportunities for improvement and optimization.
。Collaborating with the marketing team to develop and implement online marketing campaigns, including SEO, SEM, email marketing, and social media advertising.
。Managing inventory levels, product catalog management, and pricing strategies.
。Implementing effective merchandising strategies to maximize product visibility and cross-selling opportunities.
。Optimizing the online sales funnel, improving conversion rates, and reducing cart abandonment.
。Overseeing the order fulfillment process, including shipping, tracking, and customer support.
。Staying up-to-date with the latest E-commerce trends, technologies, and industry advancements.
。Managing relationships with external vendors, partners, and service providers.
。Ensuring compliance with legal and regulatory requirements related to E-commerce operations.

If you are a strategic and results-oriented E-commerce Manager with a passion for delivering exceptional online experiences, we invite you to join our team. At Mirai Group Japan, you will have the opportunity to shape our E-commerce strategy, drive revenue growth, and contribute to our mission of sharing the excellence of Japanese products with the world.

Note: Please include a detailed resume highlighting your relevant experience and achievements in E-commerce management. Applications without a resume will not be considered.


  • Bachelor's degree in Business Administration, Marketing, or a related field.

  • Proven work experience as an E-commerce Manager or in a similar role.

  • In-depth knowledge of E-commerce platforms, technologies, and best practices.

  • Strong understanding of online marketing strategies and techniques.

  • Proficiency in web analytics tools and ability to interpret data to drive insights and optimizations.

  • Experience in managing and optimizing online sales funnels and conversion rate optimization.

  • Familiarity with SEO, SEM, and digital advertising.

  • Strong analytical and problem-solving skills.

  • Excellent communication and interpersonal skills.

  • Ability to work effectively in a fast-paced, dynamic environment.

  • Familiarity with inventory management systems and fulfillment processes.

  • Knowledge of customer experience optimization and user-centered design principles is a plus.

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